If you are unable to log in to HAMK portal or other IT services, try changing your password. If the problem persist or you cannot change your password, call HAMK Helpdesk.
Change your password
HAMK Helpdesk
HAMK Helpdesk staff will help you on weekdays from 7.30 AM to 4.30 PM. During these hours you can also call us on the phone: (03) 646 3000.
You can report a fault or a problem at HAMK Helpdesk at any time.
Nota also that the Helpdesk front page lists the known fault situations and interruptions in service. You can also visit its FAQ for documented solutions to most frequent problems.
Helpdesk
User instructions for logged in users
In order to access user instructions, you have to log into HAMK portal. There you will find documentation on IT facilities, basic user programmes and other resources as well as on relevant IT changes or maintenace work.